Last updated: 24 May 2026
This English version is provided for convenience. In case of differences or interpretation issues, the Dutch version prevails unless mandatory law provides otherwise.
Provider
Stefan Solutions, trading under the product name Plenno Follow, a sole proprietorship located at Jan Tooropstraat 102, 7556 LC Hengelo, the Netherlands. Chamber of Commerce: 98349015. VAT ID: NL005326523B27. Email: hello@plenno.nl. Phone: 085 301 66 38.
Service
Plenno Follow is simple lead follow-up software for WhatsApp, phone and email follow-up. The public website is informational; the SaaS app runs on app.plenno.nl.
Account and use
You are responsible for proper account use, the data you enter and compliance with applicable law when contacting customers.
Pricing and subscription
Exact prices and subscription models are stated in the app, offer or order environment. Prices may change for new terms or new agreements.
Payment
If payment by bank transfer applies, payments may be made to Stefan Solutions. IBAN: NL40INGB0112923984. Always include the invoice number.
Availability
We aim to provide a stable service, but cannot guarantee error-free or uninterrupted availability.
Liability
Use Plenno Follow as a follow-up aid. The user remains responsible for business decisions, customer contact and data entered.
Termination
Cancellation and termination arrangements are stated in the app, offer or agreement. Access may be limited after termination.
Governing law
Dutch law applies unless mandatory law provides otherwise.
This document is a draft and should be legally reviewed before the service goes fully live.